The Fun Section -
Every now and again, I see a link to some stuff I feel I have to share. Yes, I see lots of links, but I'm going to try to keep on kind of a narrowly-focused subject of technical help, as I define things.
Here are a couple of sound files relating to Help Desk.
Just for fun - training the new tech support guy...
And another one - a tech support call.
Here's one I just found out about on Sept. 18, 2003, about a help desk tech.